8. Sınıf Kazanım Testleri 4. Ünite - On The Phone

8th Grade English Test - Unit 4 On The Phone

Question 1

1. Answer the question according to Larissa's plans.

Wendy: Hey Larissa. It's Wendy. Are you free this weekend? Larissa: Hi Wendy! Why are you asking? Wendy: I want to go to the new Chinese restaurant with you in the afternoon. Larissa: ----

Which of the following completes the conversation?

A) My sister and I will go shopping together B) I'm sorry, I have to finish my homework C) I'd love to but I have things to do D) Of course, I will be there on time

Question 2

2. Read the conversation and answer the question.

Mr. Cullingham: Hello, Mr. Archlair. My car is not working. I don't know the problem.

Mr. Archlair : Hi, Mr. Cullingham. Oh, I am sorry to hear that.

Mr. Cullingham: And I have a meeting at ten o'clock.

Mr. Archlair : OK, Tell me where you are and ----.

Which of the following completes the conversation?

A) I hope you will be more careful when you drive B) I will send someone to take you and your car C) I will see your car if you come to the garage D) I will go to the meeting if you really want

Question 3

3. Read the conversation and answer the question.

Which of the following completes the conversation?

A) repeat that again B) hold on a moment C) tell me your name D) spell your name

Question 4

4. Read the text and answer the question.

Tom and Alice are talking about smartphones, but they have different opinions about them. Tom thinks that they are useful, while Alice believes that they are harmful.

Which of the following is Tom's speech bubble?

A) Playing games on a bright screen causes eye diseases. B) Having a smartphone gives us a chance to connect quickly with emergency services. C) Buying a smartphone costs a lot of money. D) Constantly checking social media accounts creates concentration problems.

Question 5

5. Read the text below and answer the question.

A research company asked 100 people about why they usually called customer services. Here are their answers:

● 35 people called to change an item they bought.

● 20 people called to make a reservation for transportation.

● 15 people called to learn something new.

● The rest of them called when their products didn't reach them on time.

Which of the following shows the results of the research?

A) B) C) D)

Question 6

6. Read the text and answer the question.

Mr. Black asked 100 students about their mobile phone usage habits. Here are the results: ● More than half of the students use it to keep in touch with their friends. ● The number of the students who use mobile phones to find articles related to their lessons is less than all others. ● Playing online games using mobile phones is as popular as buying things from the Internet.

According to the results of the survey, which of the following is CORRECT?

A) B) C) D)

Question 7

7. Read the text and answer the question.

Susan organizes a birthday party at 8 pm on Monday and calls Mary to invite her. However, Mary doesn't answer the phone, so Susan leaves a message.

Which of the following is Susan's message?

A) I think you're not available now, I'll call you in the evening. B) I'm busy now, I'll get back to you as soon as possible. C) It's a bad line. Could you get back to me later? D) I'm not at home right now, I'll talk to you soon.

Question 8

8. Read the conversation and answer the question.

Customer Service : Hello, how can I help you?

Alice : Hi, I want to book a flight ticket from London to New York.

Customer Service: Sure. One way or return?

Alice : Return.

Customer Service: Can you tell me the dates on which you want to travel?v

Alice : June 15th and June 26th.

Customer Service: Can I have your name and phone number, please?

Alice : Alice Black, 09502345678.

Customer Service: Your flight is reserved. Have a good flight.

Which of the following does NOT have an answer in the conversation above?

A) What is the phone conversation about? B) What is the destination of the flight? C) What are the dates of the flights? D) What is Alice's reason for travelling?

Question 9

9. Read the conversation, check the ticket, and answer the question.

Scott : Hello, Scott is speaking. How may I help you?

Tina : Hi! I'd like to book a ticket for a jazz concert.

Scott : Sure. Which one do you prefer, August 21st or August 25th?

Tina : August 25th, please.

Scott : Could I have your name and phone number, please?

Tina : Tina White. My phone number is 48978565. Can I learn when the concert starts?

Scott : It starts at 7 pm and it is 3 hours long. It is at the Woods Centre.

Tina : Thank you.

Scott : You're welcome. Please get your ticket before the concert.

Which information on the ticket is NOT correct according to the conversation above?

A) genre B) time C) date D) place

Question 10

10. Read the conversation and answer the question.

Which of the following is CORRECT according to the conversation?

A) John does not tell Nick the exact time. B) John and Nick are not close friends. C) The match will be at the weekend. D) Nick refuses John's invitation.

Question 11

11. Read the text and answer the question.

Tim, Richard, Emily, and Helen want to leave a message for the people they are trying to reach, and they have different excuses:

Whose message does NOT reflect his/her excuse correctly?

A) Tim: I am waiting for you to come home because I cannot get in. B) Richard: Hey, buddy. There is too much traffic on the road. Sorry, I will be a bit late. C) Emily: I have a cold and feel bad. I have to see a doctor, so I can't come to school today. D) Helen: Hi, I have an appointment at the hospital. Can you pick Lisa up from school?

Question 12

12. Read the phone conversation about the brochure and answer the question.

Claire: I saw a brochure about computer classes on the Internet, and I am planning to join one of them. Would you also like to try it?

Gloria: That sounds nice. Can I learn the day of the class?

Claire: ----

Gloria: How much should we pay for the class?

Claire: There is no information about it.

Gloria: Well, I'll make my decision after I learn it.

Keeping in mind the brochure, which of the following completes the conversation above?

A) We can attend it at the weekend if you like B) There are only morning classes every day C) It is in the evening on weekdays D) You can join it at any time of day

Question 13

13. Read the statements below and answer the question.

The students above are talking about the reasons for using smartphones.

Which of the following is NOT correct according to the statements above?

A) Jack does his shopping online. B) Julia improves her science knowledge. C) Tim uses his smartphone for communication. D) Maggy reads magazines and newspapers on the Net.

Question 14

14. Call Center : World Line Airways, how may I help you?

Read the statements below and answer the question.

Customer : Hello, I'd like to make a flight reservation from Athens to Paris.

Call Center : I see. Single or return?

Customer : Single, please.

Call Center: When do you want to fly?

Customer : On March 10.

Call Center: Let me check. We have two flights then, at 09.30 am and 4.30 pm. Which one do you prefer?

Customer : The one at 4.30 pm, please.

Call Center: All right. What is your name, sir?

Customer : Brian Parker.

Call Center: Thanks for the information. Your flight is reserved. Have a nice flight.

According to the information above, which of the following is NOT correct on the ticket?

A) Place B) Date C) Time D) Name

Question 15

15. Eric and his friends spoke to different call centres last week.

Which of the following reasons is NOT listed in the text above?

Eric bought a flight ticket, Alan had problems with his new dishwasher, Billy wanted to send his shoes back, and Scott reserved a table at a restaurant.

A) Making a complaint B) Getting something C) Returning a product D) Booking a hotel room

Question 16

16. Emily asks her classmates how they celebrate their friends' special days. Below are her classmates' answers:

Sending postcards : Jeffrey

Sending text messages : Virginia, Adam, Linda, Bobby, and Richard

Meeting friends : Alice and Ralph

Calling friends : Betty, Mark, and Jeremy

Writing letters : Diana

According to the information above, which of the following is NOT correct?

A) Jeffrey and Diana like using traditional ways to communicate. B) Writing a message is the most preferred way to celebrate a special day. C) Alice and Ralph prefer face-to-face communication. D) Making a phone call is as popular as writing letters in this group.

Question 17

17. Gloria: Hello, it is Gloria's Flowers. How can I help you?

Linda: I'd like to order a bunch of roses for my sister.

Gloria: When and what time do you want me to send the flowers?

Linda: Can you send them at 2 pm on 7 March, please?

Gloria: Of course, could you tell me your sister's full name and address, please?

Linda: Yes, Sally Johnson, 75 Green Street, London.

Gloria: Do you want to add a special note?

Linda: Yes, it will be her first day at work. So, I want you to write a note celebrating it.

Gloria: OK, the flowers will cost $15.

Linda: Thanks a lot, I will pay by credit card.

Gloria: Thanks for choosing us.

According to the information above, which of the following cards shows Gloria's notes?

A) B) C) D)

Question 18

18. You must write a text message to your friend because you want to change the time of the meeting at the café.

Which of the following is the message you will send in that situation?

A) Hi Daniel, I have an appointment with my doctor. Sorry, I can't meet you. B) Hi Daniel. Can we meet an hour later? I am so sorry for that. I could not finish my project, and I need a bit of extra time. C) Hey Daniel, I cannot remember our meeting place for today. Can you send me the café's name once again? D) Hi Daniel, there were too many people, so I have left the café. Find me in front of the cinema.

Question 19

19. Martin takes an exam about how to answer the phone.

How many of Martin's answers are correct?

A) 1 B) 2 C) 3 D) 4

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